LATE ORDERS & REMAKES
UNDERGRAD
Late Orders & Remakes with no corrections can be placed online using the student's access key
Remakes with corrections will use Salesforce CASES
CLASS GROUP & PERSONALITY
CG and PP - Late Orders & Remakes with no corrections can be placed online using the student's access key
CG only - Remakes with corrections require an email to Lindsay with the following information: Job ID, student name, grade, teacher, what the correction is, what to print, and where to ship
PP only - Remakes with corrections will use Salesforce cases
ACTIVITY
Late Orders & Remakes with no corrections can be placed online using the student's access key
Remakes with corrections will use Salesforce cases
Buddy Pictures & Titled Service Items are requested using the ACT Orders: Service Items & Buddy Pics form
CAP & GOWN
Late Orders & Remakes with no corrections can be placed online using the student's access key
Remakes with corrections will use Salesforce cases
SENIOR
Gallery is available:
Parents will be able to order through the online gallery (Fotomerchant) until June of the respective school year
Provide parents with their student's unique access key
Unique codes can be located in Neopack
Gallery is NOT available due to student graduating in a previous year:
Place order with an agent using a paper form, agent sends order to Senior department (Liz)
All payments must be entered into Sage (AccPac) and then submitted to Accounting with the paper form
Request remakes by email to Senior department (Liz)
