• US1 = CA Greenscreen

• US2 = Non CA Greenscreen

• US3 = Outdoor

• US4 = Studio Outdoor

• VA = the ONLY package code

Scheduling

Dorian has two methods for scheduling a senior photography appointment

• The students come down to the photographer by classroom during the school day

• We send a link to parents where they select their desired sitting date and time. This option is typically used when picture day is during the summer or otherwise outside of school hours. pickAtime Instructions

• Students first receive their access key on picture day via the camera card. This is used to view their images online and make their yearbook selection.

• The bottom half of the camera card is used by the photographer

• The top half is for the student to retain. We suggest they take a photo with their phone in case it gets lost. 

• If a student misplaces their access key, they will still receive an email with a link to their gallery when images have been uploaded (as long as email addresses were provided by the school)

• Unlike undergrad images, seniors packages are 100% post-order

• After images have been processed through the lab, they are uploaded to Fotomerchant https://dorian.fotomerchanthv.com/

• As long as the school provides email addresses, students will receive an email from Fotomerchant when their images are viewable online. Reminders are sent if those initial emails are unopened.

• Once the student has gained access to their gallery, they will be prompted to make their yearbook selection

• After they have chosen their yearbook pose, they are able to view and build packages

• Many packages allow students to select multiple images, as well as backgrounds

• They can order any combination of packages, a la carte, or specialty items. There is no minimum order. 

• The first time a senior opens their Fotomerchant gallery, they’ll be prompted to make their yearbook selection

• If there are multiple poses, they will all be shown

• The video to the right walks through the selection process

• The student will receive an email that their yearbook selection was made, but at this time that email does not include the specific chosen image. Their gallery will not indicate this either, so that can prompt calls. 

• If a senior fails to choose a yearbook pose, the lab will select one for them

• If a senior requests to have the image changed after the yearbook deadline has passed, refer them to your office manager. While it may be possible, often times it is not. Once the school is in receipt of the PSPA, it is up to them whether or not to accept a late image.  

• When home addresses are provided, a postcard will be mailed to the student with a unique QR code leading directly to their gallery

• If home addresses are not provided, only the Fotomerchant email will be sent

• In the event that neither home nor email addresses are provided, a postcard will be sent to the school for distribution. This only affects a handful of schools. 

• A “not photographed” list can be pulled from Timestone after check-in for retargeted Senior marketing if needed. This will be done by the Office Managers and dropped to the marketing team with pickAtime links. 

• Under no circumstances should the studio be reaching out to seniors directly without the express permission of the marketing team. Send requests to marketing@dorianstudio.com. 

• There are a number of promotions throughout the school year: 

  • Gallery Upload Early Bird; $20 when you spend $175

  • 11/7-11/11 Veterans Day; Free Shipping 

  • 11/21-12/1 Happy Holidays; Free shipping 

  • 11/21-12/1 Holiday Gift Bundle; Plaque & metal print for $59 

  • 1/10-1/12 Half Yearly; Save $10-$50 

  • 2/1-2/11 Announcement; Free poster with purchase

  • 2/28-3/7 Tassel Frame; $10 off 

  • 3/9-3/16 Spring Forward; Save $20 when you spend $175

• Deadline to order online is June 2nd, 2025. After that point, only the yearbook images are available for purchase by calling customer support at 800.826.3535. Images are retained for approximately five years.

Senior orders are treated with a high degree of quality control

• • All images go through specialized digital processing to adjust lighting and imperfections

  • Unlike UG photos, automation for seniors is minimized, meaning there is more hands-on involvement

  • We print all senior pictures on archival paper

  • All senior orders receive premium retouching

  • All orders over $100 are shipped via priority mail with tracking

Varsity, Gift Pack, and Senior Special packages:

• • Prints will be wrapped in tissue paper

  • Prints will be placed in a photo box

  • Photo box will be wrapped with a stretchy ribbon/bow

  • A Dorian branded sticker will be placed on the outside of the box

Popular, Classic, and Starter packages:

• • Prints will be wrapped in tissue paper

  • Prints will be placed in a photo case

  • Photo case will be wrapped with a stretchy ribbon/bow

  • A Dorian branded sticker will be placed on the outside of the case

A la carte items:

• • Prints will be placed in a black paper bag, or photo case depending on size

  • Bag will be sealed with a Dorian branded sticker

• • In an effort to reduce spikes in customer support calls, a list of frequently asked questions was developed

  • Students can find these answers on mydorian.com by searching their school name and clicking “Help”

  • A printable doc of those answers can be found HERE

  • A graphic with a link to mydorian.com will be posted in each student’s Fotomerchant gallery